Open Positions

  • Position Summary

    The Operations and Compliance Manager oversees and supervises the data entry team and supports families and programs with student registration into Youth Services programs.  This position requires systems integration and is the liaison between the data team and program team to meet the needs of both students and their families as well as ensure compliance with department-wide contracts with the Director of Youth Services.   This position oversees data entry specialists who are primarily responsible for the input, analysis and support of all of the databases within the department.  The Operations and Compliance Manager works closely with Director of Youth Services and department managers to develop effective systems and framework to support programs in all stages of student registration, including recruitment, enrollment, registration, and retention at a program level. Additionally, the position provides a positive, clear experience for the clients and families throughout the enrollment and registration process.  The position is responsible for ensuring contract and licensure compliance for funder requirements for all contracts within the Youth Services department.  This includes supporting effective systems for monitoring contract compliance, ensuring data quality, and preparing for funder audits.  Finally, this role supports the Director of Youth Services with fiscal reporting for the department, including monitoring spending reports, reviewing fiscal transactions for accuracy, and ensuring program spending is in compliance with funder regulations.

  • Position Summary

    The Part Time Hotline Advocate is responsible for providing domestic violence counseling, crisis intervention, and advocacy via Philadelphia’s Domestic Violence 24-hotline and Congreso’s main office.  The Hotline Advocate is also responsible for supporting in person crisis counseling and ongoing advocacy for survivors of domestic violence as needed by the program.

  • Position Summary

    The Family Empowerment Services (FES) Case Manager will handle those cases referred by schools, in-house Congreso referrals, DHS referrals or walk-ins by an individual or family seeking assistance. Services will be primarily geared towards providing social and structural supports that will strengthen families and prevent entry or re-entry into the formal child welfare system. The FES Case Manager will work directly under the supervision of the FES Coordinator or FES Program Manager.

  • Position Summary

    The safety monitor will maintain discipline, surveillance and control over OST participants who are not in their classrooms or activity areas. Safety staff is responsible for regulating, monitoring and directing the activities of students outside and within the school building. Safety Monitors work in conjunction with Site Coordinators to track participant attendance and maintain attendance logs.